Returns & Exchanges at Freddys

We want you to love every piece you purchase, but if your fit isn't quite right, we offer a 30-day hassle-free return policy for all unworn items with original tags. Simply follow our streamlined process to receive a full refund or exchange for a different size.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Print Your Label

    Once approved, download and print the prepaid shipping label provided and securely package your items in their original packaging.

  • 3.
    Drop Off Package

    Hand over your package to any authorized carrier location or schedule a pickup to get your return in transit back to our warehouse.

  • 4.
    Receive Your Refund

    After our team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.